Privacy Policy

Information you provide

When you contact GlobalCards, request support, or use an available form, you may provide information such as your email address and the content of your message.

Please do not include passwords, payment card numbers, wallet recovery phrases, private keys, or other sensitive credentials in a support message.

Technical information

Our website and hosting infrastructure may process routine technical information needed to deliver and protect the site. This can include an IP address, browser and device details, timestamps, requested pages, and security or error logs.

Use and retention

We use information to operate the website, respond to enquiries, troubleshoot issues, maintain security, and understand whether the service is working as intended.

Information is kept only for as long as it is reasonably needed for these purposes, including operational, security, and record-keeping needs.

Cookies and preferences

The website uses essential browser storage to remember your cookie choice and support core functionality. Optional measurement tools are used only when they are available and you have selected “Accept all”.

You can read more in our Cookie Policy.

Updates and contact

We may revise this notice when the website, our practices, or applicable requirements change. The date at the top identifies the latest published version.

For a privacy question or request, use the support form linked below and provide enough detail for us to understand your enquiry.